We Don’t Support That
Punters, givers and formatters. Tech support staff earn these colorful nicknames based on their approach to meeting an “average call time” goal of 12 minutes. On the other hand, if your goal is … Read more
Month: February 2004
A Wonderful Place to Be
I just ran across this interview with David Kemper, drummer for the Jerry Garcia Band for 10 years and later a member of Bob Dylan’s touring band. It’s an honest look back at … Read more
eTech04 Summary
I attended the O’Reilly Emerging Technology Conference (eTech04) in San Diego the week of February 9th. It was a fantastic, energetic and thought provoking conference, covering a wide variety of topics that I’m … Read more
eTech04 Backchannel
One aspect of the eTech04 conference that I found intriguing was the back channel IRC (chat) experience. Always on, almost always active, #etech and #joiito provided an alternate view of the conference; at … Read more
Honor of the Salesman
is a blog covering the dark side of retail, viewed with a wry perspective from the “other” side of the counter. The featured image (which may only be displayed on the index pages, … Read more
More from eTech04
The wide variety of topics covered and fast pace of shared thoughts and ideas continued through the last two days of the 2004 O’Reilly Emerging Technology Conference. My 3 word summary? Best Conference … Read more
San Diego Sun
The beautiful weather during the week of eTech04 continued through the Valentine’s Day weekend. We found ourselves returning more than once to both the La Jolla area and the Silver Strand State Beach … Read more